Dispute Resolution
Dear Customer, we appreciate your engagement with our services and understand that occasional concerns may arise. If you are experiencing any issues related to fund transfers or have other disputes that require resolution, we kindly request that you send an email to customercare@ricmicrofinancebank.com.ng
When reaching out, please ensure that you provide the following details to facilitate a prompt and efficient resolution:
Full Name
Account Details
Transaction Reference Number (for transfer-related concerns)
A Brief Description of the Issue
Any Supporting Documents or Screenshots (if available)
Our dedicated support team will review your case thoroughly and respond as soon as possible. We are committed to providing swift and effective assistance to ensure a seamless experience with our services.
Thank you for your cooperation. We appreciate your trust and look forward to resolving your concerns promptly.
